Change & Cancel

Order Change & Cancellation Policy

We value your satisfaction with your purchase. If, for any reason, you change your mind or find that you don't absolutely love your selections, we are pleased to offer order change and cancellation services.

 

Order Change:

  • You are free to make changes to your order within the first 12 hours after placing it.
  • A 15% handling fee will apply to any changes made within the first 3 days.
  • NOTE* Orders that have already been shipped cannot be changed.

 

 Order Cancellation:

  • Orders can be freely canceled within 12 hours of placement.
  • A 15% handling fee will be deducted from the total for cancellations made within 3 days.
  • NOTE* Orders that have already been shipped cannot be cancelled.

 

I hope you have found this guide useful. If you need any more help just let us know either by email (service@thundersister.com)